Refund Policy

This refund policy applies to all purchases made through Petcarely and covers the services we provide.

At Petcarely, we strive to provide high-quality pet care devices. Our refund policy ensures that you can shop with confidence.

Refund Eligibility

To be eligible for a refund, items must be returned in their original condition within the specified return period. Please ensure that all packaging is intact.

Exclusions

Certain items, such as opened or used products, may not be eligible for a refund. Please check our policy for specific exclusions.

Requesting a Refund

To initiate a refund, please contact our support team with your order details. We will guide you through the return process.

Refund Processing

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed promptly.

Order Cancellation

If you wish to cancel your order, please contact our support team as soon as possible. Cancellations can only be processed before the item has been shipped.